Frequently Asked Questions

1. Who is buySanitaire.com?
2. In what condition are buySanitaire.com Items?
3. How are my Items shipped?
4. What if an Item arrives damaged?
5. Can I have my order shipped to a different address than my billing address?c
6. How safe is it to order online?
7. What is McAfee Secure?
8. What is an SSL Certificate?
9. What is VeriSign?

Answers…

1. Who is buySanitaire.com?

   buySanitaire.com is a website run and operated by S&Y Trading Corp.
   Dedicated to providing high quality Sanitaire Floor care products at competitive prices.

   Who is S&Y Trading Corp?

   S&Y Trading Corp. Is a Premier Authorized Dealer of Sanitaire North America.
   
   Our Company was recognized and awarded as:
   2007 Electrolux Top Performer.

   

   Visit us at www.sandytrading.com

2. In what condition are buySanitaire.com Items?

   All items are sold brand new in the box. This means the item is not a return, not refurbished and was never opened.

3. How are my Items shipped?

   Our items are shipped via FedEx, USPS ground, or Trucking Carrier. Shipping rates are specific to each item and all shipping includes insurance.

4. What if an Item arrives damaged?

   If your item was damaged during shipping buySanitaire.com will take care and replace your item with a new one free of charge.

5. Can I have my order shipped to a different address than my billing address?c

   We strongly recommend and prefer that first time customers send their order to the billing address on file with the card account. Orders can be shipped to a different address, however, we still require the correct, matching address for your credit card in addition to the shipping information.

6. How safe is it to order online?

   buySanitaire.com is enrolled in McAfee Secure and VeriSign to encrypt all data information.

7. What is McAfee Secure?

   McAfee SECURE web sites have passed a set of daily security scans that helps address your security concerns like hackers stealing your confidential information. McAfee SECURE shopping is your safe shopping destination. Browse and shop with confidence at hundreds of merchants.

   For More Information on our McAfee Secure please visit https://www.mcafeesecure.com/RatingVerify?ref=www.buysanitaire.com

8. What is an SSL Certificate?

   SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

9. What is VeriSign?

   VeriSign is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, our SSL, identity and authentication, and domain name services allow companies and consumers all over the world to engage in trusted communications and commerce.

   For more information on our VeriSign please visit: https://trustsealinfo.websecurity.norton.com/splash?form_file=fdf/splash.fdf&dn=www.buysanitaire.com&lang=en